EUR

Shipping & Returns

Shipping Policy

How much is shipping fee?
We offer two methods of shipping, Groud Shipping at $15 USD/pc and Express Shipping at $29 USD/pc.

Do you ship to PO Boxes?
Yes, we do. We can ship to a PO Box with Groud Shipping but not Express Shipping.

Do you ship outside the US?
Yes. We take international orders everyday and ship all over the world via DHL, FedEx, TNT or EMS.

Can I change my shipping address?
If your order HAS NOT shipped, we are able to change your shipping address in our system. Please contact Customer Service immediately at service@3dgifts4u.com

If it HAS shipped, it is not guaranteed we can change the address. We will contact the Carrier for the status of your shipment and to see if an address change is possible. If yes, a change fee will be applied by Carrier and the delivery time will be delayed.

 

Return Policy

At 3DGifts4U, we are confident that our products will exceed your expectations. As this is custom made product only for the customer who ordered it, the product will have no resell value to any other customers. Therefore, we have the no return policy when the product is delivered to the customer. If your order arrives damaged or defective, please contact our customer service at: service@3dgifts4u.com and we'll make free replacement for you. Customers are obligated for the shipping cost of the new replacement of $15 USD. We will ship the replacement to the customer as soon as possible, normally within 1-2 weeks.